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| - If you are looking for a pleasant place to bring your children, do not choose this one. This review is about whomever the man was behind the desk, answering the phone this afternoon, March 30th, 2018 at 4:23pm. My daughters, step brothers, mother called in regards to her son (4 months old) who was in the ER lastnight with an 103 fever, upper respiratory infection and a severe stomach virus, as a concerned mother wondering if she should go back to the ER or if this office could get him in asap today to check on why he isn't getting any better, if not worse, or keeping down the pedialyte the hospital requested he drink due to him being dehydrated and not making any wet diapers.
The man on the phone RUDELY stated "i'm pretty sure hospitals give discharge instructions"
As if she isn't already freaking out because her son is EXTREMELY sick, in the ER all night, and still so young, this man thinks it's okay to be sarcastic, blow her off, and make a joke out of it. Mind you, the discharge papers did in fact say to follow up with this pediatrician office WITHIN 5 DAYS.
If you are going to work in a pediatric office, your job is to deal with healthy and sick children and their parents. NOT to blow off concerned mothers just worried about their children.
because of this man, you will be losing a client, and even more potential clients, as we both will NOT be recommending this office. i myself am very glad i do not take my daughter here.
this is not the first issue at this location either.
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