What happened? The last two times my family has come here, they are wildly understaffed. Slow service, which I'd normally not complain about... if the food was good. Our son couldn't eat his burnt chicken fingers, and since our server was working every table, we never saw him to say anything. Collard greens were soggy. Other food was lukewarm. And I have to go somewhere else anyway to get my son dinner. Seriously, a grilled cheese, sausage hoagie and chicken fingers. An hour and a half and not even enjoyable.
New owners? New managers? Whatever it is, they are understaffed at all times.
It's a shame, because we loved coming here. Never again.
I'll be going to Midwood smokeshack from now on.