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  • First of all, I think it is unfair for Rico L to post a 1 star review based on his brief experience. Did they not even ask for help? How can they assume they were ignored intentionally? Give them a break, they are busy humans after all. As for my experience. 5 stars. I bought the trailer sight unseen and from California. I had to put a lot of trust into Allen and while he had several opportunities to take advantage of the distance, he treated me as if I were a local. When I arrived to pick it up, Allen took the time to walk me through it and made sure everything was good to go as I was headed out camping that very next night. I did have some issues, but Allen took care of it for me right away. They even delivered a part that was missed to my friend's house. When I found out the battery was defective, and already back home in California, Allen did the noblest act that can be done under the circumstances: he sent me a check for a replacement battery. All and all I wouldn't hesitate to do business again with Tom's Camperland.
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