I called Cal Air as a second opinion on my faulty AC unit.
I was desperate. 6pm Sunday evening. 97' outside. 85'inside.
My biggest fear- needing an entire new unit.
The first place that came out gave me that exact prognosis.
Thankfully the Cal Air rep was able to fix the situation within 20 minutes of knocking on my door and for 400$. He was friendly as need be. He gave me extra information for the inevitable future purchase of a new unit. I just feel good that he was trustworthy enough to not suggest a new unit and help out a family when they were in a bind.