About: http://data.yelp.com/Review/id/B1UbXvaMKY0g7aX-4NwO5g     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • My husband and I have loved coming to the Wigwam for the last 5 years. It's our favorite staycation resort in the West valley but after our stay last night that is no longer the case. We decided to book a room this time around for my husband's birthday and brought our 4 year old son with us. We were doomed from the get go. We arrived around 1:30 p.m. and I was told that our room was ready even though they have a 4 p.m. check-in. We got there early to enjoy the pool. We were given the keys for room 245 and were horrified by the condition of the room. It was really, really bad. There were dead bees all over the window sills and floor in addition to live bees flying around the room. The room was also not cleaned as there were dirty towels lying on the floor, a bed that looked slept in and a dirty cupcake wrapper on the dresser. To us, it looked plainly obvious that house keeping had not been there in some time and based on the number of dead bees there were I can't imagine anybody had recently slept in the room either. My husband called the front desk and we were told the Bellman would arrive shortly to put us in a different room. We decided to wait outside due to the live bees still flying around and the overall disgusting condition of the room. As we were waiting we noticed on the exterior wall of our room there were two areas where honey was seeping out from the wall. One area of honey had 4 baby birds stuck in it, 3 were still alive and one was dead from being cooked in the sun (mind you it was 114 degrees outside that day). Not only were my husband and I really disturbed but our 4 year old started to get upset. The Bellman arrived fairly quickly and escorted us to room 260 after we showed him the condition of room 245. When we first walked in there was a weird smell in addition to a dead roach on the bathroom floor and a bug in the tub. My husband and I are very laid back individuals and usually have no problem letting most things go however; given the state of both rooms and the fact that we now have a horrified 4 year old, we deemed it necessary to notify management. So, we walked to the front desk and asked to speak with the Manager on duty. The woman we talked to was very pleasant and informed us that the Manager (Bitsy, I believe was her name) was on the phone. We waited for about 15 minutes and the Manager finally came out to talk to us. We explained our situation and asked to be moved to another room. She appeared to be very understanding and told us to go enjoy the pool while she got it all worked out. So that's what we did. At this point it was 2:30 p.m. The service at the pool was less than adequate from what I remember during previous stays. The attendant took forever to get us water and would disappear for long periods of time in between drink orders, but our son did enjoy his time swimming. Around 5 p.m., we went back to our room, changed clothes and went to eat dinner at Red's. As we were halfway through our meal, the Manager called us to inform us she had another room available and to come to the front desk when we were ready. I first agreed but after hanging up and discussing it with my husband we decided to stay put because it was already almost 7 p.m. at that point and our son wanted to go swimming again. The level of quality was definitely not up to the standards we've been used to during prior stays and it definitely appears something has changed. It's with a heavy heart that we'll be going elsewhere for our next staycation and will no longer recommend the Wigwam to others like we used to in the past.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 78 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software