I wrote a review in the summer but I felt it was necessary to share the love again. So we took some family from CA over to Lulu's for brunch yesterday. it was pretty busy, so it took a little longer than usual to get our food. No big deal it was worth the wait. A couple of our orders weren't right, but they were quickly corrected. The food was amazing and despite the mistakes, the customer service was also amazing. The manager even sent us hoe with a box full of their delicious pastries for our troubles. She really didn't have to do that...at all! We weren't upset and we were certainly going to continue to visit Lulu's as often as we could. It was very special of her to do that. Anyway, bottom line...customer service is real!! Food in phenomenal. Try the croissants (any flavor), the french toast, the turkey sandwich, the turkey burger, the "basket full of green"... oh heck, just try anything on the menu (and the secret menu) ...they will not disappoint!