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  • I've always enjoyed going to the movies at this location but on Christmas day, my family and I were a little disappointed. We were a party of 7, including myself, who arrived rather early for the 10:20 P.M. show of "Jumanji, Welcome to the Jungle." Upon our arrival, the young lady at the front booth was very pleasant, as well as the young lady who checked our tickets and the concession stand folks were also quite helpful, despite the "busy period" and a long line. Upon entering the theater (Theater 6), we were able to find our seats immediately and seated ourselves, which was fine. We sat in the "B" row and our seats were very comfortable, as always. That, we were happy about. The temperature in the theater, upon our arrival, was quite comfortable. As we watched intently, throughout the early movie reviews, everything seemed fine up to this point. It wasn't until the lights were turned off and the main attraction came on, is when things began to go south. Someone behind the scenes, turned the air conditioner on and boy, we were freezing! Yikes! My sister and niece had got up after the first thirty (30) minutes to actually find someone to alleviate the frigid theater temperature, to no avail. The area as to where you could speak with someone was surprisingly, closed off. Thus, made it impossible to pass on or actually reach out to someone to express your issues. After walking from "the back" of the theater to the front, where we were sitting, is when we clearly had second thoughts regarding our seating arrangements. Understanding that these are "assigned" seats, we opted to "stay put" to grin and bear it! Thee worst decision I can assure you! Needless to say, the whole family froze on Christmas day at the AMC Theaters and unfortunately, the movie was disappointing too. Dear AMC and/or to whomever reads this review, please be advised that the people in "the front" of the movie theater, need heat just as much as the patrons seated in the back. Please keep that in mind the next time you decide to turn up the air conditioner on a cold winter's night.
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