The person, Delilah, who waxed my eyebrows did a terrible job. For one, she injured me and I still have pain and scabs around the area where she waxed me. It hurts especially when I apply my daily face cream. I just had this done yesterday. In the many years that I've had my eyebrows waxed did anyone ever injure me like this to the point where I have scabs. And the nerve of her to rave how great and better their wax is because it's harder. To make things worse, she didn't complete the job and left hairs on the top of my brows. My eyebrow area did not look neat. She said that she likes to leave hairs on the top to keep it natural. Again in all my years of getting this done, no ever left hairs on the top where it looked unfinished. I am so unsatisfied & still in pain. Be very careful going there. They are very incompetent.