My wife and I had been patients with this business since 2011-2013. I always had problems with there staff. They always tried to bill for procedures they knew my insurance wouldn't cover over and over again. I would end up paying the co-insurance considerably higher from what they originally quoted me.
Ultimately the decision for my wife and I to leave came when she was scheduled for a filling. After the procedure as she was driving home my wife noticed a huge gash on her chin. This part of her chin was numb during the procedure so my wife never felt the dentist literally take a gash out of her face.
They never said a word to my wife after she left. I hate seeing bad reviews as most of the time it's from people that seem to be rejected food critics but with this business I have to get the word out that they lied to us and were downright unprofessional.