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  • Ok, I am a huge cafe rio fan...have been for years. I was so excited when they opened the location right down the street from my house a couple months ago. I have eaten at this location so many times since they opened. Every time has been great! I kinda feel bad for "complaining" about tonight's visit---but, feel I have to say something. I don't know if they have become relaxed, or maybe it was just an off night---which I will be back in a couple days(at most) and see. Tonight, everything was off---the appearance of the food, the quality, and frankly just the attitude of the employees. My burrito wasn't even wrapped---just a tortilla, stuffed with my ingredients and thrown together. The line was so filthy it almost made me walk out---but, I really love the food, so I hoped it would taste better than it looked. It didn't...poor customer service, poor quality of food. Super bummed!!! I hope that when I go back in a couple days it is better---then I can update my review and call this night a fluke! Cafe Rio, I love you---but, please stay yummy!!! 2 stars--- because I like you guys too much to go with 1 star---but, my meal tonight was like a negative 7 stars---usually 5 stars would be an understatement. Please get back to your 5 Star Ways!!!
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