The Dr. is very nice and does a great job of answering questions, then the nightmare begins when you get to deal with the sales staff and their used-car-lot tactics. They try to hustle you with calculators out trying to wheel and deal on contacts and glasses. The don't want to give you a copy of your prescription, and I witnessed a sales lady actually forge the Dr's name on the one I had to demand.
I was almost had until I realized the glasses they were trying to sell me at 50% off were the same price from framesdirect.com. I asked for a refund on the deposit I left and only got $35 of $105 back because they charged me for contacts I never received. Then the manager left early the day I was coming in. Then they tried to sell me on different contacts, but "forgot" my insurance benefit. Then somehow I can get a year's worth of a more expensive contact without paying any more money. When I explained I don't plan to buy anything from them and want my money back, the manager Shelly, gets rude and tells me that they will have to file something with my insurance because they were already charged as well. Keep in mind I didn't receive anything but an exam and a pair of trials. This place is a complete fraud and I'm reporting them to my insurance as that as well.