That is really a zero rating. This place is the worst I've been to in many years. I was there on Christmas with reservations. We might as well have had no reservation. The wait was at least a half hour,and the lobby was full. No seating. Hostess was rude and clearly hated being there. Believe me,they should have let her stay home. When we finally were seated. There was no napkins or silverware. We asked several times,and finally got some after the appetizer arrived. It stunk,as did the prosciutto stuffed chicken and baked ziti. Mentioned to the server that the ziti was lacking sauce and dry. He never did a thing about it. We never were offered a dessert menu,and were quickly given our check and hustled out. Never again. Good bye Buca.