Took computer in for a repair, but Santos spent two minutes with it and said I didn't need to fix it...he just had to make some quick adjustment. Then wouldn't take $ for it since he said it was so easy. It may have been quick and easy for him, but it meant the world for me as my dad uses his computer for everything. He could have totally charged me and I'd still be happy because my dad's computer was working properly. What a super nice guy. I'll totally be back.