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| - Walked in on a Wednesday evening at 8pm, looking forward to a nice quiet date night. Instead we had an awful experience that will result in never going to the 4th street location ever again.
There was only one other table of people when we arrived, already eating, and our server (a young blonde lady) somehow didnt notice she had another table, as was too busy talking to her colleague. It was only when one of the kitchen staff pointed out our table and asked if we had been helped, did she come over.
From there, things seemed pleasant, our drinks came at a reasonable time, and our orders were taken in the same amount of time. However, after our pizza arrived, that was the end of our service. No quality checks were done, our drinks remained in need of refill for about 10 minutes, and halfway through eating one of the slices we noticed a long blonde hair in one of the pieces.
We sat there for another 10 or so minutes, before I finally decided to stand up and go approach our server myself, who was still standing at the bar talking to her colleague. I asked for a box for take out, and our bill, and for the first time in my life did not tip.
We were very disappointed about the lack of service considering it was extremely quiet in the restaurant, and no quality check or a follow up for us even to mention about the hair.
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