Three words: Uh May Zing.
Best shopping experience in my 40 years to day, not only because of the richness of the fabrics and scents, but equally because of the non-judgmental, accommodating staff. I was admittedly fearful of shopping in a Tom Ford store because I wouldn't meet some pre-determined prejudiced "she looks like she can afford it" criteria. Thankfully no one treated us like that, despite I confess walking into the store with plastic beer cups (we asked if we should leave them outside before we entered).
Vinny in womens was so fun! Ladies - trust his opinion. He knows what he's talking about. And Nick in menswear - absolutely outstanding. I wish I could take him everywhere I shopped. Stylish, personable, patient. He spent two hours dressing my husband and we didn't buy anything, at least not yet. We will. Just trying to decide what to start with.
I hope Tom himself walks into this store and thanks these guys for being everything in a staff he could hope for. They are as much as a part of his brand as the clothes themselves, and the experience lives up to the brand.