Horrible customer service at this restaurant.
We called over an hour before and were told if we came in before 5:30 we should not have an issue getting a table.
We planned carefully to arrive on time. Called again while on the road and on time might I add, we were then told they were double booked. Not only that, but the hostess would not give me an approximate wait time until I pushed for one. Which she quoted me at 40 mins.
When I arrived (4 minutes later) the number jumped up to 1 hour.
I find it difficult to comprehend how a restaurant can have a designated amount of tables required to be left for walk ins and then be told that those tables were DOUBLE booked.
Not only that but when we arrived the hostess was cold and unfriendly. I understand when a restaurant is this busy you may not feel the need to have the level of customer service other restaurants do. But after traveling the globe, I have never seen worse customer service, I get better service and courtesy at a chain restaurant, then I would here at this establishment.