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  • Actually a 3.5 I went to True Medi Spa for laser hair removal on my underarms over a year ago. I thought I'd wait to see the extended results before writing a review. I purchased two vouchers for 12 treatments. I was told that my results would be excellent as my hair is dark, but my skin is light. I had the same technician every time except for my last visit and she was very good about my often high sensitivity and the fact that the treatments were often quite painful for me. Scheduling an appointment was never difficult and they always called me a day ahead to remind me of appointments. The real difficulty that I had was their location. I wasn't careful about looking at the location when I bought the vouchers and since they' re pretty far uptown and off the direct subway line it was a bit of a pain to get there especially if the bus was crowded or the weather was bad.This is not really there fault, but if you live downtown, it's not an ideal location. At one point, when I was halfway through my treatments, they did pull me aside and give me the sales pitch about buying more sessions, but at that point I could no longer afford any more and I really just wanted to be done with the treatments as they were painful. A year later I have minimal regrowth on my underarms. Apparently, results are never permanent and repeated treatments are necessary for completely permanent removal. I still shave, but maybe every two weeks to remove stray hairs and that's fine with me. I understand that some spas have pain free hair removal machines. I might consider going back to another, more convenient place if the price were right. But for what I paid for this package and the results I received, I'm quite satisfied and I think they did decent job.
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