My bf and one of our friends had gone out to dinner thinking we would grab something casual and watch the Coyotes play at "The Keg" ..... we were VERY wrong about the atmosphere of this restaurant!! With a name like "the Keg", we assumed sports bar (we should have looked it up on Yelp first....) and we were dead wrong as we walked into a white linen tablecloth restaurant and NOT a sports bar! We ended up sitting in the lounge/bar area though because, well, we DID want to watch the Coyotes' game! Our service started off horrendous ... you would have thought we were a group of 14 years olds after a school dance the way our server didn't want to wait on us. I'm not sure if she was just super busy or ditzy or what but I was pretty irritated since instead of some casual sports bar, we were now paying $25 for a steak and $10 for martinis! After we hadn't seen our server for a good 10-15 minutes and then she botched our drink order, the manager had stopped in to see how we were doing. I was honest and said our server had been inattentive so we were kind of frustrated. Oh my god did he make things right. I felt bad for the server because he obviously went to talk to her but then we had the manager and the server checking in on us to the point, I was actually slightly embarassed for so much attention. The manager absolutely made our experience a complete 180 from our first 20 minutes and I was very thankful .... let's just say, she deserved her 20% tip by the end of our meal :)