This was my first visit. I parked in the front (so I thought) but it was actually the back. I think that this signage must be weird. The area I parked was for a business in the same building but it was closed. I walked around the building to the "front" and found the door labeled "metro pizza pick-up only". I was confused! I stood there (looking dumb) and a man walked up. He explained the ACTUAL entrance was around the corner but that I could cut through the "pick-up only" area to reach the full-service restaurant. How utterly confusing! I think that they need a lot better signage!
I was joining a geocaching group for a meet & greet so I found a table with 2 people (the entire group encompassed about 8 tables). The people at my table had finished eating already and their dirty plates were sitting at the end of the table (ready to be picked up by staff). No one brought me a menu so I went to an adjacent table where there were extra. A waitperson came and took my order and picked up one of the pile of dirty dishes (1 of 2). The calzone came out and the lady started to walk away. I flagged her down and asked for silverware.
I had the CHICKEN HERB CALZONE and it was very good. I enjoyed everything about it! On the down-side, I felt the accompanying marinara sauce was watery and bland.
Additional comments: Pro: pleasant atmosphere, good for groups, reasonably priced, good portion sizes, tasty food. Neutral: customer service was a little sketchy but I get the feeling that it was b/c it was a group event with people arriving at different times. Con: the second pile of dishes never got cleared even though waitstaff walked past our table repeatedly. Finally, I was never served bread even though some tables had 2 plates of bread. I didn't request any b/c I knew the calzone would be adequate but they really should have provided the bread since EVERYONE else was given it.
I recommend this place even though I only gave it 3 stars ("a-ok").