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  • I was craving tacos, we were on this side of town (which we rarely, if ever are) and I enjoyed my visit to their Rainbow location in the past (see my previous review of that location). This location however really lacked customer service. I came in and wasn't greeted... The employee at the cash register was just straightening money out (not urgently, so I wasn't sure if it was even required to be doing at that time?) myself and two other guests stood there and waited. I wasn't offered any of the frescas samples even after I told them I have only been to their business once and was interested in getting one but wasn't sure which flavor to try or get.. I asked for a sample and was given a strawberry pineapple combo, watermelon, and spinach. I asked what was most popular and wasn't given an answer. I placed my order and the girl ringing me up looked very unenthusiastic and just wanted to rush the order along and get me out of there. Perhaps it is because I am a gringo? Perhaps its just because sometimes we all have a hard day? I tried not to take it too personal. We ordered a carne asada burrito meal with an upgrade (75 cents) to a fresca (my husband got horchita) and I ordered the taco meal with an upgrade to a watermelon fresca and another side taco for myself and my toddler to share. I also tried to use the yelp check in for a free fountain drink (I figured my daughter would be stealing my watermelon fresca and why not have another drink in case) They would not honor the yelp deal. The food itself was flavorful (skip the chips and salsa) The taco had plenty of avocado on it which made me happy. I don't know if I am likely to return any time soon however after the (lack of) customer service.
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