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| - I don't care how good the food is, the service at this location is horrendous and it's not even worth it. I've lived in the area for many years and have frequented this location more than once. If this review was a few years ago I would have gladly give them more stars but there is no way they deserve one!
We were in the area and wanted wings, so I decided I'd call ahead to place the order. The phone was busy for awhile and when I finally got through to someone she put me on hold and continued to do so over and over; they never did make it back to the phone to take my order, I sat on hold until I was about a block away when I finally hung up. We went in to the place the order, which took them a minute because they spent time looking at one another, walked away like we were invisible and then finally someone decided to take our order. They acted like they were beyond bothered they even had to work and not only was is it not that busy, they were just putting people on hold to avoid placing their order (BTW if you were a caller on Tuesday evening on 05/20 and someone kept answering and just putting you on hold, no it was not busy and yes the dipshits were doing it on purpose) My husband decided to stay with our food because like the reviewer two posts down, who put in their order and it was just sitting and no one told them, was the same experience we had on our last visit and no they did not apologize to us either.
This is our 3rd bad service and last time we will order from this location (unless there is a total turnaround). The customer service or lack there of is ridiculous! Their wings can be good all day long, but I am not about to pay for food if their employees act the way they do and deliver the service that they do. If CS is meaningless to you, then you can gladly consider them 3 to 4 stars.... but it depends on how cold your food is from the lack of consideration they have for customers.
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