I went back after my initial review and gave the place a second chance. Frequented there often because I found their wings to be awesomely hot. After going there ALL the freaking time, I ordered wings (2 dozen) which were basically not hot what so ever. I called and long story short, they gave me a 3 dollar discount. Had I known that was what was given, I would have had them deliver another order and pick up what was left.
What really irritates me is that when I call up and find this out, the girl basically just says that there's nothing SHE can do. And then just leaves it at that. Well how about getting someone on the phone who can? What a concept! I mean, I know it's just short of rocket science, but come on!
Then, the manager comes on the phone. I ask if she worked yesterday, and her reply is, "what day is it today?" WTF?! Seriously? People are absolutely effing clueless! So begins to tell me that she doesn't have the authority to do anything else. SHE doesn't. Well who the heck does? Maybe..just maybe we should contact them?
I find it extremely aggravating when you have to problem solve your own issues with a company because the employees are dumber than a box of rocks! Do you have one brain cell that is functional? This place sucks.