I'm not docking a star for anything in particular, I suppose I'd just be more likely to give 5 stars to a GP that was mine and mine alone!
I wanted to get a prescription for something and happened to be passing Appletree at around 6pm on a Wednesday. I had heard horror stories of the lengthy lines at walk-in clinics so feared I would see hordes of coughing, sniffling and vomiting desperately ill people in the waiting room. It was obviously my lucky day-just one person sitting there. It had snowed earlier in the day so maybe the rest were sensible and snuggled under a duvet somewhere! The website would have given me this information too-it gives approximate waiting times for all their clinics in Toronto.
Check in was ridiculously easy. I swiped my OHIP card through a terminal, entered my details and the system said that there was one person ahead of me. I had barely sat on the chair when a girl came out to bring me to a room. I'm not sure what she was-nurse/physician's assistant/receptionist? She was very pleasant regardless and took a brief history which she entered on a tablet device. The doctor was Dr Stendardo who was lovely-relaxed and friendly. We chatted briefly about what I wanted, he asked all the right questions and covered a bit of health promotion too. The prescription was entered electronically and printed off before I swanned out, delighted with a health care system that lets me turn up, be seen and be treated well for free.
I'm sure you'd probably be better off with a dedicated primary care physician for chronic or complex illnesses; but for quick consultations or acute illness places like this are a great resource!