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  • Ryan Dame misrepresented a rental, and when we arrived the place was FITHY DISGUSTING! He said it was the "This is the be all, end all vacation condo in this complex!! Don't settle for a second rate unit when you can stay in one of our top of the line SunScape Villa Condos." This is clearly not the case! The photos he provided were NOT consistent with the property as the unit was staged for these photos. The condition of the unit is far inferior than it is advertised, and I don't believe the deck photo is even the same deck. We were concerned about the quality of the rental prior to sending the funds and when we asked Ryan about this he responded - "I guarantee that you will love this place. If you aren't happy here, I will give you your money back." We rented what was deemed a "luxury" condo in Scottsdale Arizona for $1,400. The rental was on an extremely busy main thoroughfare making it extremely noisy, impossible to appreciate the use of the deck or the swimming pool. More importantly, it was filthy disgusting when we arrived, not what was advertised. We have taken over 70 photos of the kitchen, bathrooms, living room, etc. The kitchen made you want to throw up with caked on food and grease on top of the stove, dried food particles plastered on the wall above the sink. The microwave didn't look like it had ever been cleaned and the dishes IN the cabinet had food ON them. The knives had caked on food that we had to scrub and scrub just so that we would have one usable knife. The fridge had spilled liquid and food all over, the drawers have old dried food and crumbs, as do the cabinets. The rug in the kitchen was disgusting - dirty and spotted - ok enough about the kitchen. Pillows have stains, there are dead bugs in the ceiling lamp and filled with dust and grime, caked on grime on the furnace grades, the baseboards are grimy.. Mr. Dame has REFUSED to do anything for us or to give us ANY of our money back even though he made a guarantee that if we weren't completely satisfied that he would refund our money. We paid $1,400 for his "luxury" condo that we stayed only 12 hours in. I am willing to pay something for the time we were there and I am open to a reasonable settlement, but Mr. Dame simply took advantage of us and has refused to take any responsibility for the situation he put my family in.
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