| rev:text
| - Came here a couple of weeks ago with a large group of friends. Called ahead to make a reservation, which was no problem. My group ended up coming in staggered over an hour throughout the night which didn't seem to bother the staff at all. All told, we were about 7 people.
The place brands itself as an authentic latin tapas bar. The place feels cozy and not too cramped and boasts live cuban jazz. Unfortunately, this consisted of a man playing either the sax or flute to whatever background his synthesizer came up with. Talented, but playing "Lady in Red" at a volume to over-power conversation when I'm yelling at the person next to me is not what I came out for.
The menu is as advertised, although apparently they were out of beef empenadas which I'm sure were good. I ordered the lomo de carne. This consisted of striploin steak with sauteed peppers, rice and salad. It was alright but a little low on heat and flavour. I'm not sure if this is for the clientele but it was satisfying. An owner/server suggested the guacamole as it was made fresh. Essentially you get a big serving of guacamole with chips. This was excellent and I recommend this for the middle of the table as it's easy to eat and you can eat a ton.
What really brought the establishment down was the service. One server, who appears to be the only female working there, was spot on. If you ordered something from her, you received it in a relatively acceptable amount of time. From anyone else and your orders just never came. This was the biggest draw back as we are a group that likes to drink and when drink orders don't arrive, it tends to spoil our evening. By the later bit of the night, the one good server was beginning to get slower, which is understandable considering she was now the only reliable server for an entire restaurant. If you're going to have everyone able to take drinks and orders, fine, but just make sure they enter it in and get it right. If not, then have assigned sections for staff.
This place sadly didn't live up to my expectations. There is definite objective room for improvement and I applaud them for their efforts. I would recommend to work on the service and to keep the music down just a tad.
Oh, by the way, if you're going to have more than a couple of beers available, advertise them. Many people at my table were surprised you had Dos Equis when your menu only listed Corona for the beer. You guys do make good margaritas and pina coladas though, according to my friends.
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