I asked for a green tea with light ice sweetened. I got a green tea unsweetened. When they remade it they added extra ice and I got a nice 4 cup of ice. My uncle ordered a drink and in the time my drink was remade and completely drank his drink still wasn't made. After complaining to the management (Eddie) they still didn't make it. We were waiting 30 mins on one starbucks frapp. He was extremely rude! I've never had this bad of service at a starbucks