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| - In an effort to give this place one more try for a quick lunch, we were AGAIN disappointed!! We had a server who, as our receipt reads (we wouldn't know her name otherwise as she spent very little time with us and didn't let us know her name) goes by Adrian. She treated us like we were 'an afterthought' and again, I was sorely disappointed as we watched substantially larger tables around us get their food prior to us! What is even worse, we ONLY ordered 3 items; 2 from the app menu and 1 from the lunch menu! I will spare you the long details however, she paid us no attention, while we watched her give other tables a smiling face and the attention we had only hoped to receive!
We are not picky, rude, or unreasonable; we only expect to be treated as a guest of the establishment. Overall, we spent AN HOUR AND HALF total here today!! For ONLY 3 items!! They weren't large, difficult, just simple items! How sad!! I wouldn't recommend this place at all! If you are in a hurry, this isn't the place for you! If you want to be treated like an outsider, then go on in! Its super sad to see people around you getting smiles and kindness why you get none of that! We even had to chase our server Adrian down to get the actual bill!! She brought us a piece of paper which merely showed we had to pay 34.50 with no details on it!! After watching her socialize with other staff and go to other tables (I understand servers assist more than one table at a time) she didn't even bring us the bill herself! She had the manager bring the bill; the same manager I wrote about on my last review who this time, was very kind as she had to bring us our lunch as well as this bill! Did I mention that? We had to ask the manager for our lunch finally and she went and got it? So, the up side is the manager that I had a terrible experience with last time, was kind today as she could clearly see we were still being very patient and not receiving the service we should. She offered us tea or something for the road which we politely declined as we did not want to sit around any longer.
* I did email the woman who responded to my last review of this location as I have now had time, and look forward to what she has to say as I have never been so disappointed in an establishment!!!
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