Parry's is a fairly new establishment located right beside the food court at Northlake Mall. Nice establishment. I went around 4pm. I received a gift certificate for a free 14' medium cheese pizza. I also redeemed the free garlic knots through Yelp check-in. Jumping right into it, the cashier that greeted me needs some customer service training. Her attitude wasn't pleasing. Anyway, she told me after seeing my gift certificate that the manager would have to assist me and they would be able to do so shortly. Well shortly turned into no manager ever showing up. Thankfully there was a Manager sitting with another person at a table close by that was helpful. I told her what happened, and requested that she take my order. My order was taken and it took about 8-10 min. to arrive. Long story short, they went busy at all, there was one table with customers... this would definitely not be a first pick for an outing in the future.