This place seriously needs to get the IPT (inventory processing team) on cleaning up the shelves. It may just be the end of the year chaos, but I don't care. I worked at Borders for years back in the day and haven't seen such a poorly organized and cluttered store in years. It may be that they were short staffed the last few times I've gone in, but this trend means that they clearly need to hire some more folks to man the floor.
Everything was so completely dickety in the sections I was checking out that it turned me off to the entire shopping experience. I got frustrated sifting through poorly alphabetized books and pushing aside a bunch of crap that should have been faced out properly but was just tossed in piles horizontally on top of the shelves or stacked all over the place with no rhyme or reason.
It was like sifting through a used bookstore's offerings, except instead of being rewarded for the search by a diamond in the rough, I'm just left paying full price for the crap.
I'll keep to the musty halls of Bookmans and Half Price Books, or the pixels of my beloved Amazon.