Holy packed! The fam and I went this past Sunday since it was pouring rain and we were nearby running errands at Target - our first visit and process seemed pretty smooth .... But, the place was jam packed. Lots of families (which we like, since having a toddler can sometimes be a challenge with dining in public). Soda station was clean and stocked, food came out fast and HOT - that's a plus for sure. Staff are young teens who seem slightly uninterested, but that's fine, they're simply dropping and running food anyway. I ordered the avocado chicken ranch sandwich and I've never seen a chicken breast so thin, but I'm not complaining, it was still pretty darn tasty - and the fries, mmmmmmmm......... The fries. We'll be back, just maybe not on a rainy Sunday afternoon. Doesn't hurt that cold stone is across the way for a "light" dessert!