If I could give more than 5 stars, I would!!! I called for a jewelry appraisal for insurance purposes and spoke to Shane who was more than helpful and very professional. He quoted me a fair price for three rings and had them cleaned as well. I had also brought in a ring that I purchased aboard a cruise ship and he had to deliver the bad news that the stones were not the quality I had been told (another story).....We had a very nice, albeit not so fun conversation, about how to handle that situation.
I came back the next day to pick up my rings and appraisals. He was very personable and explained each appraisal to me. He also told me to come back in three to six months to have my rings cleaned free of charge and said that no jeweler should charge me for that service.
I will definitely be back and would highly recommend them to all my friends. I had mentioned that I had a jeweler that I loved and trusted in CA before we moved here to AZ seven years ago, but hadn't found one here. I have now!