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  • Terribly managed store. Was interested in buying a door today but was told the only person that could help was busy and would be available soon. Waited and 10 minutes later, same person asked me if "Dave" had helped me yet?...no, haven't heard from anyone. Salesman then said he would have Dave out in a few minutes as he was busy in receiving dept. Waited 5 more minutes--no one showed. As I was leaving, the same person asked if I had been helped yet. Told him no and said I was going to Lowes as everyone at H/D seems to busy for customers. Last week, was in this same store looking at appliances. 6' away from me were 2 females arguing about who gives better service and who was going to be named associate of the month. After they finished arguing, both walked away and no one left to help with a potential purchase. I left and again went to Lowes. This store is poorly managed and customers seem to be considered an interruption. Poor morale.
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