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  • Not coming back to this particular location. Had new tires replaced and came home noticed a bunch of scratches on rim and dent on fender. Called store to file complaint and they completely denied that they caused it. They said "we don't touch that part of your car so impossible we caused it." Really? They use all kinds of tools and equipment to remove the tires and balance the wheels so there is physical contact with car. I know every inch of my car, every dent and every scratch. I know when it's old vs new and these were not there before. My car is expensive and new so these things are a big big deal to me. I had back tires replaced at a different location not too long ago -18th street & Camelback, no issues!!!! They took good care of my car. Not one scratch! I will write to BBB and possibly to their corporate because the explanation I was given is bullshit. If you must go here - make sure you take pics of your car before, and have them sign off the condition of your car before you authorize work.
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