I was there for a birthday party and was so disappointed. The waitress brought drinks and disappeared. We had to track down the bartender, who then found another waitress to take our order.
When the food arrived, my signature burger wasn't cooked according to the description. The original waitress came back, and was less than impressed to fix my burger, refill the drinks at the table or take the complaint that the basil aoli tasted like tatziki sauce.
The burger was fixed somewhat. Cheese was fixed (was supposed to be aged cheddar but I got processed), but there was still lettuce on it (I had asked for lettuce and tomato removed). The aoli was replaced which was appreciated.
We weren't given the option to order dessert for the birthday boy. The waitress brought the bill. We had to order dessert afterwards and ask for additional refills on the drinks.
The event that was supposed to be so much fun was ruined by the terrible service. The dinner lasted much longer than it should have as we spent so much time waiting. When I called to make the reservation I was told that the restaurant was dead. So was the service.
If you are going to park, make sure you bring a credit card. It's $4.00 an hour. There is free parking after six about a block away.