Dr. Zealand is friendly, informative, and great with the kids. The tech we have dealt with for routine appointments was condescending and annoying. Even the dentist was dismissing her comments in which she seemed to think she knew more than the dentist. The front desk staff are unfriendly and rude. You have to pay for everything and wait to be reimbursed. Just had one of my son's filling pop right out while flossing. This is the second filling that has been faulty. Starting to think the dental work is subpar given they are charging so much more than my regular dentist with lower grade tools makes me question this practice.