| rev:text
| - #154
At the point I found this on Yelp!, I had been without my Motorola Moto X Play for almost 3 weeks (luckily, I only use my WIND sim for personal use and I can use it in my unlocked T-mobile Samsung Galaxy Note Edge). I had suspected it was a port issue despite dropping the phone into a bowl of soup at East Side Mario's near Sunridge. The reason is that later in the day (after I had obviously removed the tomato soup), I was able to charge the phone completely (that was on a Satuday); later that night, when I put it on the charger, it refused to charge. I tried different chargers, cables, etc. and no love for charging so the phone had dwindled down to 20%.
After calling around and finding out that either it would be upwards of CAD$100 and/or they did not have the part, I had emailed from this companies website and Geoff responded that they had the part and gave me a quote for CAD$79. Already, two for two since the price is at least 21% lower AND they have the part.
Within a week, I came in on a Sunday expecting it to take an hour or less (and the phone still had just under 20% charge since I had left it off). However, the guy was horribly sick (which I caught whatever it was despite not getting within 1m/40in of him). He explained that he was going home since he was sick (obviously) but would get to it in the next couple of days (what the hell, I've already been without it for three week at this point). I gave him the number he could reach me.
Not hearing from them, I called three days later on Wednesday and apparently, it was done Monday or Tuesday but they have forgotten to call me (if you could see how many jobs he had ready to process on that Sunday, you'd see why I was so understanding. Seeing that many jobs gave my confidence these guys must be good).
So, I came in an picked up my phone, it has been working for 2+ weeks since with NO charging problems. The workmanship appears to be flawless.
I got a quote for two other phones (S3 and S4) that need new LCD screens and the price is about 20% cheaper than other places I've checked so I will be fixing these phones (they are both unlocked and the S4 is the international version) soon.
I have begun referring my friends and co-workers (I'm the IT guy so they usually listen to me on these kinds of things) since this place has good hours, reasonable prices, great service, and apparently, does great work.
I am willing to bet I could have gotten my phone back the same day if the guy was not sick so I am not penalizing the review on that since the communication and service was well above, well most service in Canada that I have experienced.
I waited two (2) weeks before submitting my review. I did this purposely because I wanted to see how the repair went.
Summary:
Go here, get service, save 20%, use your device!
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