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  • We came in before catching a play at Mesa Arts Center. We were seated promptly and our beer orders taken. The server was very knowledgable and helpful. It was a very busy night because they were hosting a guest brewer from another brewery, which seemed more like a private party for the brewery staff's close friends. At one point, a owner or manager stood up on the bar and told everyone about it. I was glad not to be sitting at the bar with his dirty shoes next to my beverage or where my food would be. We then ordered our food. I ordered the Build a Burger and my wife the Pub Salad... and then we were forgotten. We waited 35 minutes to finally get our food. At that point we asked the server if he could box it up, so we could take it with us. He seemed surprised, but we explained we had a show to catch and would have to eat in the car. He left and (what seemed to be) a manager showed up with our food. We explained to him our frustration. He apologized for the wait and told us "one of their grills went down" and that he "took care of our entire check". We were very surprised and grateful. So: Food=average Beer=good Atmosphere=nothing spectacular Service=good Communication=lacking
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