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| - Worst service ever.
If I could put 0 stars I would, by default it gets a 1
I went here the other day after being told for a few years now how great the food was. I sat at the diner and this blonde woman who reminded me of Jim Carrey in "The Grinch" both in attitude and in physical appearance came over and asked me if I'm ready to order in a demanding voice. She never said welcome to Kelly O's or good morning, no greeting or anything. I hadn't even been there for 2 minutes and didn't even have a menu which I told her, so she asked if I needed more time. I asked for a water and told her to give me a few minutes. About five minutes later she comes back again with the same attitude asking if I'm ready yet. I told her no I've never been here and I'm still looking, give me a few more minutes.
After a few more minutes the grinch came back once again asking if I'm ready yet as if she has somewhere to be and I'm wasting her time. I ordered my food and before I could finish ordering she turned around and began entering my order into the computer. After noticing a fresh squeezed orange juice machine in front of me, I said excuse me before you finish on the computer can I get an orange juice. She was standing less than 2 feet away and apparently acted as if she didn't hear me. So when she finally finished and turned around I asked again for an orange juice.
Now at this point I had been in this diner for about 15-20 minutes before ordering my food. So after asking her for the orange juice she became even more disgruntled, nodded her head, huffed and puffed, and proceeded to get my orange juice. I watched her put her finger on the button to start squeezing fresh OJ but then looked down into a styrofoam cup under neath the spout and saw there was orange juice already squeezed in the cup. I had been in there 20 minutes and nobody had touched that machine until now, so who knows how long that orange juice had been sitting there, if it was someone's leftovers, or if bugs had been flying around in it, or something dropped in it. So she decides to take the warm leftover crap from the styrofoam cup and dump it into a cup for me. How lucky of me to pay for leftover garbage. I told her I watched what she did and I didn't want it. I wanted fresh orange juice not leftover crap that had been sitting there. She dumped it out, nodded her head and told me that's how we do it here, it is fresh and mumbled asshole. I was in shock, I have never had such terrible service anywhere. I watched this grinch of a woman walk to the back kitchen and point me out to 2 other staff members and call me an asshole.
Other than that the food wasn't that great. The bacon was burnt and black, the sausage was hard and greasy, the eggs were greasy, but the pancakes were some of the best I had.
Despite my treatment and against my better judgement I still managed to be the better person and give that miserable bitch a good tip. But I will never go back to dine there again. I may just call ahead to order pancakes to go but I would never recommend this place to anyone for dine in service
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