Great location, great atmosphere, great beer choices...the just need to engage their staff. They don't seem happy to be there. My husband and I have been to the new one in South Scottsdale twice with the same results and different days/times. They have THE best beer pretzel, EVER! We've only been to the one on Shea once. It is much smaller, but the staff seems happier, more engaged and laid back. Hoping the new one catches that vibe! Best Wishes!