I thought they did a good job. I booked a facial and ended up getting a mini back facial as well...it was spring and I was looking forward to all the tank tops and halters of summer! They broke the skin for extractions...which I like but I ssume that some people might not like.
The actual spa facilities were clean and tidy. The snacks could have been better! All-in-all it was a good spa experience for all of us girls that went together. No one had any complaints. I have, however been in better spas for less money - hence the three stars!