I've been meaning to post this review for some time. I went to Jessica last month and not only was she accommodating in getting me in quickly, despite being short handed, she did all she could to ensure I was happy with my result. I left a snooty, more expensive salon that was failing to provide results that justifies their pricing, and this salon provides a more intimate, customer friendly environment. After a bad dye job, I had a stubborn red in my hair that resisted to go away but Jessica worked diligently to get me the relook I wanted. She is very well trained in this field and is definitely an expert in her craft.