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  • I used this place because it is extremely close to where I was moving to. It was convenient and the customer service was good, or so we thought. The beginning of the rental was great. The guy was really nice and provided great customer service. it all went downhill when we returned the van. The guy went out to check gas and mileage and to our surprise came in and yelled at us for not returning the van with as much gas as we left with. "Shame on you, you should know better than that" are the exact words we were told. However, we did! We drove a TOTAL of 7 miles from start to finish and were yelled at for going through 6 GALLONS of gas! I was charged an extra $20. That is absolutely NOT possible. There is no way to go through 6 whole gallons of gas for 7 miles. I believe they marked the gas down wrong at the very beginning. I was told to call the manager with any problems. So I did, and was told he was busy twice and then told he was out of office. I have not been able to get ahold of the manager. This is absolutely outrageous and DO NOT recommend anyone to use this place, no matter how convenient it may be. The employees are rude and the manager is a coward. This place will find any way they can to get more money.
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