We had this store Home Services dept remodel my kitchen. The whole process to start makes you think that it will be easy and smooth, but then your left high and dry to fend for yourself. Overpriced for what they do for sure. Took 6 weeks to complete only due to their granite cutter being behind. Their cabinet contractor FN Construction hires sub par workers who showed up with attitude towards me and any opinion I had about the project. Young and inexperienced would be the best description. Their workers were lazy and only followed thru on things if I harassed them and threatened to call their boss. Not to mention FN also was a no call no show 3 times in the process. All FN and Kathy offered me was a sorry!
Once the contractors arrive at your house, Home Depot no longer has any management or contact with you regarding the project. It's up to you to be the project manager despite paying Home Depot for it. They broke my dishwasher (note they specifically wrote in contracts it's not their fault if this happens, most likely so you buy a new appliance from them.) and reinstalled it broken. After all the hassles and self made appointments we wrote a long letter to Home Depot telling them about the troubles. They gave us a 350 discount.
** 8 months later the kitchen has issues but I've hired other people to finish.