I have a chair that takes me from my first floor to my second. I didn't purchase it from him but he comes to my home and fix it when it doesn't work. He is VERY professional and smart about his products. I called one afternoon and he came the first thing the next day. As usual he fixed my chair so I don't have to struggle going up and down the stairs. I am disabled and he does whatever to help me out. I highly recommend him if you need help electric chairs that go up and down.