I am a resident of Boulder City and have never been here. For lunch last week I ordered a veggie cheese steak which took 35 min to make. I took it with me as I was running late for work, placed $2 in the tip jar, and when I opened it, everything except the bread was burned, tough, and inedible. Not what I expect for a $10 sandwich plus a $2 tip. I probably won't be back unless they make good on my poor first experience. So far I've had zero luck talking with someone via telephone.