These guys were great. They came right on time for their appointment and did one bedroom carpet and all the grout in our house (kitchen, bathroom, laundry, and by the front door.) The grout was dark gray when we moved in 2 years ago (though it is supposed to be white) and it was black by the time we called these guys up. Two brothers showed up and went to work. I had 3 kids to keep out of their hair while they worked and figured they'd be at least 2-3 hours. They said it wouldn't take more than an hour and a half and instead, they were done in 52 minutes. LOVED IT! The grout and 11-year-old carpet both look wonderful! Thanks guys!