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| - It really pains me to give this stadium 2 stars. A place that once welcomed me with open arms as an 11 year old girl 11 years ago has painfully tossed me aside in favor of pandering to the new 11 year olds. I used to be valued and loved here. I was given gifts and great deals at the concessions. Funny thing is, I never paid for my ticket back then. Things have changed. Unfortunately, they have changed for the worse.
My husband and I actually got engaged here, that's how much I used to love it here. No, it wasn't on the Jumbotron, my now husband was lied to. He was told that he would get his proposal to me on the big screen and even a special video to document. Shortly before then, they canceled on him, crushing his dream of making my dream come true. Instead, I was treated to a much more intimate, beautiful and heartfelt proposal. It still happened at Chase Field, but no thanks to the organization. This is just one of many letdowns from this place.
After we were married, we attended the games as proud season ticket holders. It was exciting to watch this young team climb up the playoff ladder and make a good run for the series. Unfortunately it was quite painful along the way. We were introduced to the idiots known as Mike and Vanessa. They add nothing more to the game other than making it an embarrassing spectacle in the world of baseball. Then we met the Rallybacks, nothing more than glorified Hooter's girls wearing baseball apparel. They couldn't name you one player on the team. Sad.
One day they gave away margarita glasses to the adult crowd. Not wanting to ignore the children who get special kid's only giveaways at every game, they made them special kids tumblers glasses. They were way cooler and I asked to exchange my adult glass for the kids glass. I was very rudely declined by the power hungry ticket taker. I always felt that as a season ticket holder, I should be entitled to ALL of the giveaways, after all, I was giving a ton of money to this team. That was out of the question.
Finally, we discontinued our season tickets. We did this out of disgust at the way we were treated by this organization. Our baseball buddy had injured her leg quite badly during the season and suffered a good amount every time she walked the stairs down to our seats. We sat her on the end so she wouldn't have to be cramped or get up (we were in a very short row of 7 seats and we took up 3). Unfortunately the other people in our row did not share the same concern for her and constantly shoved past her when they could have disturbed their own party instead. This caused a great deal of verbal assaults on us, one even resulting in a threat of violence. We reported this to the security and were completely ignored. The best the team could do was move us to the opposite side of the stadium and put us in worse seats.
There are few good things about this place. Derrick Hall is one of them. He immediately responded to every one of my emails, even the one where I asked if I could have the old Jeff Salazar posters since he was no longer part of the team. I never did get those. I appreciated his apology when I told him about the whole "seat debacle" but he couldn't offer me what I felt I deserved. That's okay, because he has a whole stadium to worry about. I still think that he is a good and decent guy with a great love for baseball. I think he will do great with this team. Unfortunately, that's where the praise ends.
I'm sorry, but I may not be back here. It's like a bad breakup for me because I had such a long, loving relationship with this place despite all the bad food and the bad times. There were lots of good times here too. Sadly, the good is grossly outweighed by the bad. I will miss it, but I think a swift sever is the best and only way to go.
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