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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-12-07 00:00:00 (xsd:dateTime)
itemReviewed	Inn at Eagle Mountain
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Don't stay here unless you want the maid to steal your clothes! My husband and I stayed here for a wedding weekend and although the room was nice and the pool was cute, we were very disappointed with what happened right after we left. My husband unpacked his 2 favorite pairs of expensive jeans and 2 nice shirts into one of the drawers. We were leaving in a hurry and forgot to check that one drawer. We realized it 3 hours later when he went to his bag to put on his jeans and didnt have them and we both realized he had left them in the drawer (I saw him unpack them there as well). We called the hotel and a couple had already moved into our room. They called the couple who searched for them and said they weren't there. Then I asked the manager if she would go and check the specific drawer and she said she did and they weren't there. I then asked if she thought there was any way the couple in the room might be hiding them and she thought it very unlikely since they were elderly and jeans probably weren't their style. She said the maid had left for the evening and had probably put them in the locked lost and found. For the next few days they gave us the run around between the maid, front desk and they said the general manager was out so they couldn't get us answers on where the clothes were. Finally a week later the head of housekeeping confirmed that no clothes were turned in by the maid. I explained that my husband hates shopping and to get him out to the store to buy these jeans in the first place had been difficult and that it meant a lot to us to have them back along with his nice shirts. They offered us someone else's jeans that had been left in lost in found months before us but obviously we didn't want those. So where did the clothes go? My dad has run hotels my entire life so I know the rules, the maid is supposed to turn EVERYTHING into lost and found so that when the guests call for the things they KNOW they left, they can be located and then a plan is made from there. We called literally 3 hrs after checking out and the clothes are no where to be found. Of course this leaves this on the maid who probably admired the clothes and had someone she could give them to. I told the manager this was very unprofessional and that I would like to be reimbursed $100 for the clothes (they cost more than that but I thought that was fair and not asking too much for THEIR error) they refused:( so now I've taken time out of my busy schedule to write this review and post it so that you know you may have a chance of your things being stolen for no good reason if you stay at this hotel. It makes me very sad that they didn't handle it better and that they wasted so much of my time on phone calls etc. Hope this review keeps people from staying there and possibly losing things they care about. It's been months since we stayed and I still haven't been able to convince my husband to go shopping for new jeans so I'm still super annoyed and frustrated we had to deal with this! NOT PROPER HOUSEKEEPING!!!! :( **Note to the hotel general manager: if you would like to reimburse us finally so that I take down these reviews you probably should, since $100 is less than what it costs for one room/nt and if you lose even one customer over this review, you will lose $. That's the type of thing you need to think about when you treat a hotel guest inappropriately, especially when it's someone who has lived in hotels their whole life and their father is a hotel general manager. Oops.....
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	jackie

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