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  • Avoid Precision Door Service and find someone else. Warranty specifically stated on the receipt that it's for 10 years, parts and labor. The logic board on the opener went bad and I called to have it replaced, the tech said that they don't use paper receipts anymore (now they use tablets) and because of it the warranty policy has changed this warranty isn't covered but it's still partially covered in their current warranty which covers the cost of the part but not the labor. So they're charging us $99 to fix it. I scheduled them to fix it the next day and they never showed up, no call no show. I called them the day after that to find out why and the tech said that I became combative and literally kicked him off the property - which I didn't. I voiced my disapproval and why they wouldn't honor the warranty they themselves wrote and still scheduled anyway expecting to pay the $99 because I need it fixed. Precision Door Service changes their policy to suit them and doesn't honor their agreements. The tech looked for other ways to upcharge me including re-tensioning springs (which I know doesn't need to be done), or upgrading the garage opener, etc. Look elsewhere and avoid the trouble.
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