rev:text
| - Most days, I love this location. It is on my way to work (so close to freeway). I have a "gold card" so every 15th drink is free. Staff is smiling and chatty in a good way that is not over done.
Never had a problem getting my drink right until December 23 in the afternoon (I usually head there in the am). I asked if they still had the salted caramel mocha frappuccino. It's not the outside menu and my life would not have been over if she said no. The girl asked me what I said and I repeated it. She said yes and told me I would get my total at the window. I get to the window and she hands me a frappuccino with nothing over the whip cream, so I know it's not the right drink. I inform her that it's the wrong drink and she instantly takes it away to make me a new one.
Well, at this point, I have been in line for over 15 minutes and there are easily 4 cars beyond me (I couldn't see if there were more). I wave to her and tell her that I will take it, I don't care. I also asked her what she thought I said. Apparently, she thought I asked if they still had the "classic mocha frappuccino." She handed me the right drink and I drove away.
Honestly, I don't know if she was new, holiday staff or what, but the only thing that kept me from saying how stupid would I be to ask if they still have a class mocha frappuccino was my thought that it would not help me to be mean. Happy Christmas thoughts! Everyone was driving like they lost their minds.
I hope that was a crazy, one time event. If you think that there is something nonsensical coming out of my mouth, please ask me what I said one more time or repeat what you think I said back to me. Don't assume I'm an idiot asking if you have your most popular drink (that is clearly on the menu).
|